First off, I was a new patient calling with a complicated problem that wasn’t really an emergency. They scheduled for the very next day. Secondly, once there, Everyone was friendly, kind, and efficient. I was treated with dignity.
I waited for a while in between procedures, and each time, the assistants or the dentist acknowledged the extra wait time and sincerely apologized. The office is clean, and pleasant. And even though many patients were being seen at once, I did not feel unimportant. I also appreciated the way the drilling sounds of others barely carried to where I was. The ongoing tv screen showing generic dental issues in a friendly way helped to pass time, and to mask unpleasant sounds. It was great to go to a separate office for the pricing, insurance issues, and scheduling. I found Angela to be straight forward and acting in my interest.
Lastly, Since covid, this was my first pleasant experience with a health care provider.